Refund Policy
Refund Policy
At Chamkeli, we want every customer to feel confident when shopping with us. We take great care to provide high-quality products and ensure your order arrives safely and as described.
Under our No Return, No Exchange Policy and due to hygiene-sensitive nature of our products, we do not offer refunds.
All sales are final.
This policy does not affect your statutory rights.
Items not eligible for Refund
Due to hygiene and safety reasons, we cannot offer refunds for:
- Unwanted items
- Change-of-mind or personal preference
- Incorrectly ordered items
- Items that have been opened, handled, or worn
- Items that are not faulty
Refunds for Faulty, Damaged, or Incorrect Items
We will issue a refund only if your item is:
- Damaged during delivery
- Not as described
- Incorrect (wrong item received)
To request a refund in these cases, please contact us and provide:
1.Your order number
- Photos/videos of the issue
- A brief description of the problem
We will then arrange the appropriate solution or issue a full refund to your original payment method
- Processing times may vary depending on your bank
- You will receive an email confirmation when your refund is processed
At Chamkeli, we want every customer to feel confident when shopping with us. We take great care to provide high-quality products and ensure your order arrives safely and as described.
Under our No Return, No Exchange Policy and due to hygiene-sensitive nature of our products, we do not offer refunds.
All sales are final.
This policy does not affect your statutory rights.
Items not eligible for Refund
Due to hygiene and safety reasons, we cannot offer refunds for:
- Unwanted items
- Change-of-mind or personal preference
- Incorrectly ordered items
- Items that have been opened, handled, or worn
- Items that are not faulty
Refunds for Faulty, Damaged, or Incorrect Items
We will issue a refund only if your item is:
- Damaged during delivery
- Not as described
- Incorrect (wrong item received)
To request a refund in these cases, please contact us and provide:
- Your order number
- Photos/videos of the issue
- A brief description of the problem
We will then arrange the appropriate solution or issue a full refund to your original payment method
- Processing times may vary depending on your bank
- You will receive an email confirmation when your refund is processed
